Ask at the moment of relief
The best time to ask is right after the result lands: the meal finished, the keys handed over, the treatment done. A week later you get politeness instead of feeling.
Three questions instead of a script
Never hand a customer words to say. Ask, and let them answer badly. Badly is believable.
- What were you worried about before you came?
- What actually happened?
- What would you tell a friend who is deciding?
Keep the hesitation in
Cut the umms if you must, but keep the pause, the specific number, the slightly awkward honesty. Polished delivery is exactly what makes viewers stop believing.
One review, three uses
A single ninety second clip becomes a short video, a quote graphic, and a line on your website. Most businesses collect reviews and then use each one once.
Bad line, good line.
"Sir, please say you loved the service." Read from a phone.
"What were you worried about before you came?" Answered badly, kept in.
A five-star graphic with a typed quote.
Ninety seconds of a customer pausing, then giving a specific number.
Worked example: three questions at the counter
Instead of a script
What they feared before coming in.
The specific result, in their words.
What they would tell someone deciding.
The detail nobody would invent is the detail that convinces.
Three things you can do now.
We do this every month for clients.
Scripts, filming, editing, posting, and a simple monthly report. Our prices are on the pricing page.
