Make the product answer itself
Price, size, colours available, and delivery time on screen. Every question you leave out becomes a message you have to answer manually, forty times.
Fix the DM script before you scale
Volume without a reply system produces cancelled orders, not revenue.
- A saved first reply with price, delivery time, and payment options.
- One clear confirmation format: name, number, landmark, item.
- A stated cut-off for same-day dispatch.
- A short, honest line about what happens if the item is wrong.
Cash on delivery is a content problem too
Refusal at the door usually means expectation did not match reality. Film the actual item in real light, mention the exact fabric or weight, and your refusal rate drops without a single ad change.
Reorder is where the profit is
The second purchase costs you nothing in ads. Film packing, post customer unboxings, and reply to old buyers when new stock lands.
Bad line, good line.
"Price inbox 🙏"
"NPR 1,450. Free delivery inside Ring Road. Dispatched today if you message before 3."
A first reply that says "yes available".
A saved reply with price, delivery time, payment options, and the confirmation format.
Worked example: cutting refused deliveries
Where DM orders are actually lost
Price, size and delivery missing from the video.
Hours, not minutes.
Item looked different on camera.
A refused delivery is a video that over-promised, not a customer who changed their mind.
Three things you can do now.
We do this every month for clients.
Scripts, filming, editing, posting, and a simple monthly report. Our prices are on the pricing page.
